1. Introduction
Notase (“Notase,” “we,” “us,” or “our”) operates a software-as-a-service platform that helps real estate professionals generate, verify, and distribute listing content. These Terms of Service (the “Terms”) form a legal agreement between you (“you,” “your,” or “Customer”) and Notase regarding your use of our websites, applications, and services (collectively, the “Service”).
By accessing or using the Service, you confirm that you have read and understood these Terms and that you have the legal capacity and authority to enter into this agreement. If you are using the Service on behalf of a company, brokerage, or other entity, you represent that you are authorized to bind that entity to these Terms.
If you do not agree with any part of these Terms, you must not use the Service.
2. Accounts
To use the Service you must register an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You must promptly notify us at support@notase.com if you suspect any unauthorized access to your account. We are not liable for any loss or damage arising from your failure to comply with these security obligations.
You may close your account at any time through your workspace settings. We may suspend or terminate your account if you breach these Terms, as described in Section 10.
3. Subscriptions and billing
Notase is offered on a subscription basis. Subscription plans, features, and pricing are described on our pricing page and may change from time to time. New customers may be eligible for a 14-day free trial that begins when you create an account. No payment method is required to start a trial.
Paid subscriptions renew automatically at the end of each billing period (monthly or annually) using the payment method on file, until cancelled. You authorize us to charge that payment method for all fees owed. All fees are quoted and payable in the currency displayed at checkout unless otherwise stated.
You may cancel your subscription at any time through your workspace settings. Cancellations take effect at the end of your current billing period, and you will retain access to paid features until that date. Except as set out in this paragraph, fees are non-refundable. For annual subscriptions, we offer a 30-day money-back guarantee: if you cancel within 30 days of the start of an annual subscription, we will refund the amount paid for that subscription, prorated for any monthly plan fees that would otherwise have applied.
4. Acceptable use
You agree not to, and not to permit any other person to:
- Use the Service in violation of any applicable law, regulation, or third-party rights, including fair-housing, consumer-protection, and real estate advertising laws in your jurisdiction;
- Attempt to gain unauthorized access to the Service, other users’ accounts, or any underlying systems, or interfere with or disrupt the integrity or performance of the Service;
- Copy, scrape, reproduce, modify, reverse engineer, or create derivative works of the Service, except to the limited extent permitted by applicable law;
- Use the Service to generate content that is unlawful, defamatory, fraudulent, harassing, misleading, or otherwise violates the rights of others;
- Use automated means (including bots, scrapers, or scripts) to access the Service in a manner that exceeds reasonable individual human usage.
We reserve the right to investigate suspected violations and to take appropriate action, including suspension or termination of accounts.
5. Your content
You retain all rights in the property data, brand assets, and other materials you submit to the Service (“Customer Content”), and in the generated outputs produced from your inputs. You grant Notase a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Content and to generate outputs, solely as necessary to provide and improve the Service for you.
Notase does not train its underlying generative models on Customer Content. Third-party AI providers that we use for generation may process Customer Content only as required to return a response, and are contractually restricted from using that content to train their foundation models. A current list of subprocessors is available in our Data Processing Addendum.
You are solely responsible for Customer Content and for ensuring that its use in the Service is lawful and accurate. You represent and warrant that you have all rights necessary to submit Customer Content to Notase and to use the outputs generated from it.
6. Intellectual property
The Service — including the software, prompts, prompt templates, rule sets, documentation, trademarks, and branding — is and remains the exclusive property of Notase and its licensors. These Terms do not grant you any right, title, or interest in the Service other than the limited right to use it as expressly permitted.
Feedback, suggestions, or ideas you provide regarding the Service are not confidential, and you grant Notase a perpetual, irrevocable, royalty-free licence to use them for any purpose.
7. Disclaimers
The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement, to the maximum extent permitted by law.
Notase does not guarantee that generated content complies with all applicable fair-housing, advertising, or consumer-protection laws. The Facts Check and Safe Wording features are designed as guidance tools, not legal review. You are solely responsible for reviewing generated content and for ensuring that any content you publish complies with applicable laws, rules, codes of ethics, and MLS or portal policies.
8. Limitation of liability
To the maximum extent permitted by law, in no event will Notase, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or exemplary damages, including lost profits, lost revenue, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the Service, whether based in contract, tort, statute, or any other legal theory, and whether or not Notase has been advised of the possibility of such damages.
Notase’s aggregate liability for any and all claims arising out of or related to these Terms or the Service will not exceed the total fees paid by you to Notase for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Notase and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use or misuse of the Service, (b) your Customer Content or any content you publish based on outputs from the Service, or (c) your violation of these Terms or applicable law.
10. Termination
You may terminate your use of the Service at any time by cancelling your subscription and closing your account. We may suspend or terminate your access to the Service immediately, without notice, if we believe in good faith that you have materially breached these Terms or that continued access poses a risk to Notase or other users.
Sections that by their nature should survive termination will survive, including provisions on intellectual property, disclaimers, limitation of liability, indemnification, and governing law. Upon termination, your right to use the Service ceases immediately, and we may delete Customer Content after a reasonable wind-down period consistent with our data retention policies.
11. Changes to terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email at least thirty (30) days before the change takes effect. Your continued use of the Service after the effective date of an update constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and may cancel your subscription.
12. Governing law
These Terms are governed by applicable law, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms will be resolved in a court of competent jurisdiction, except that either party may seek injunctive relief where appropriate.
13. Contact
If you have questions about these Terms, please contact us at support@notase.com.